Учебно-методический комплекс: Программа учебной иноязычной практики для студентов II курса специальности «Социально-культурный сервис и туризм»





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НазваниеУчебно-методический комплекс: Программа учебной иноязычной практики для студентов II курса специальности «Социально-культурный сервис и туризм»
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***CV

CURRICULUM VITAE

Name Mike Mortimer

D.O.B. 12.06.72

Address 157 rue des Laboureurs, Moissy, 77550

Tel. No. 64886341

Marital status Single

EDUCATION

● 09/93 – 02/94 Certificate of Theme Park Management:

Miami University, Florida, USA

● 05/92 – 02/93 Diploma in Hospitality Management:

Neath College, Wales

● 09/90 – 04/92 Higher National Diploma in Tourism and Recreation

Management: Swansea Institute of Higher

Education, Wales

● 09/88 – 06/90 BTEC National Diploma in Business and Finance:

Fermanagh College of Further Education,

Enniskillen, Northern Ireland

● 09/83 – 07/88 GCSEs – Grade B

St. Joseph School, Enniskillen, Northern Ireland

LANGUAGES

ENGLISH, mother tongue

FRENCH, fluent

SPANISH, elementary

EMPLOYMENT EXPERIENCE

BIENVENUE THEME PARK

Merville, France

12/96 – present

Attractions Lead Coordinator

● Pre-opening, supervised the personal development of staff on standards of customer care

● Complied and arranged Safety Operating Procedures for Attractions

● Managed employees’ daily schedule and delegation of tasks

● Monitored safe operation of major attractions in the Park

● Coordinated the show quality, ensured high standards of maintenance

SUPERWORLD THEME PARK

Miami, Florida

2/95 – 12/96

Intern Supervisor

● Implemented the Intern Programme

● Planned and presided over Special VIP Events

● Supervised the training of new employees on operating procedures

● Participated in leadership development and trainer classes

03/94 – 02/95

International cultural representative

● greeted guests and answered questions

● Took inventory of stock, organized shop displays

● Organized international cultural exchange events

THE NEWBERN GROTTO

Newbern, Northern Ireland

06/90 – 09/90

Tourist Information Assistant / Grotto Tour Guide

● Provided tourist information for local area

● Guided international parties in one of the largest caves in Europe

● Trained new employees on all aspects of cave guiding

INTERESTS

Folk music, judo, water sports

ADDITIONAL INFORMATION

1990 – 1993 Sports club treasurer

1987 – 1990 Youth group leader

REFERESS

Christophe Allain Anne Jones

23, rue de la Paix Director, The Newbern Grotto

Moissy 77550 14, Rodney Drive

France Newbern

Northern Ireland, BT 748 DF

**** CV 2

Charlie Thompson

12 Rayners Gardens, Ruislip, Middlesex TW3 9HP

tel: 020 8557 3590 e-mail: cthompson@maiLcom

Profile

• An innovative and highly experienced Development Researcher with proven managerial skills.

Personal Details

  • Male

  • Date of birth: 30.5.74

Training and Qualifications

1984-1992 Stoke School, Buckingham. 3 ‘A’ levels (В, В, С)

1992-1995 University of Exeter, BA Honours in Sociology (2.2) 1995-1997 London Media School, Diploma in Film Studies

Experience

2001-present Development Researcher / Programmer, Yoonie TV

1998-1999 Associate Producer for the Mediaworld Breakfast Show

1997-1998 Researcher / producer, Transworld Sport TV

Achievements

  • Has successfully researched and developed a range of TV programmes for Open University education.

  • Designed and co-ordinated the new weekend schedule for Yoonie TV.

  • Ran an initiative for Yoonie TV to introduce new medias into the programming schedule.

Professional Qualities

  • Skilful at developing and motivating teams to achieve their objectives.

  • Able to work on own initiative and as part of a team.

  • Excellent communication skills.

  • Professional. Good organisational skills and has a good eye for detail.

Other Skills and Interests

IT skills, speaks French and Spanish fluently, well travelled, other interests include sailing and skiing

References

Mr J.D. Smythe Ms N. Wilkins,

Transworld Sport Yoonie TV

PO Box 38 29 Edgar Street

London NW1 9YY Buckingham B3 2CW

jdsmythe@transworld.com 01333 779933


ПРИЛОЖЕНИЕ 3

Ситуации для составления диалога, разыгрывания ролевых ситуаций и ролевых игр по профессиональной тематике.
Situation 1

Student 1a tourist guide. You know a lot about London. Ask the tourists what they like doing. Advise them where to go.

Student 2a tourist. You don’t know very much about the town. Say some things you like doing.

Situation 2

Student 1a tourist guide. You know a lot about Tyumen. Ask the tourists what they like doing. Advise them where to go.

Student 2a tourist. You don’t know very much about the town. Say some things you like doing.

Situation 3

Student 1a tourist. You want to book a double room with private bathroom for tonight. You would like to eat in the hotel, and you want to park your car. Ask the receptionist at the Randolph Hotel for information.

Student 2a receptionist. You work at the Randolph Hotel. The hotel is almost full tonight, and you only have two single rooms. Answer the tourist’s questions.

Situation 4

You are planning a day in Oxford with your friend.

Student 1. You want to visit the colleges. You’d like to have lunch in a pub, go punting, have tea, and go to a concert in the evening.

Student 2. You want to visit the colleges and the cathedral. You’d like to see the museum, go shopping and have dinner in a restaurant.

Situation 5

Student 1. You’ve just got home from work and you’re very tired. You’ve had a very busy day and you’ve got a headache. You’ve just gone to bed, but you haven’t eaten anything all day. You’ve decided to change your job and to go abroad. Unfortunately you haven’t got any money, and you feel you haven’t got many friends. Suddenly an old friend rings you.

Student 2 – an old friend. You’ve just had some good news. You’ve got a new job and a pay rise. You’ve called lots of friends and invited them to a restaurant to celebrate. The only person you haven’t called yet is Student 1, but you’re sure he/she hasn’t got anything to do this evening, so you’ve already ordered a taxi to pick him/her up. Ring Student 1 and tell him/her.

Situation 6

Student 1. You want to change some money from your currency into pounds. Decide how much you want to change, and then act out the dialogue with the bank clerk. Make sure you ask what the exchange rate is.

Student 2 – a bank clerk. A client wants to change some money into pounds. Act out the dialogue: ask him/her to sign and date the cheques, to give you his/her passport, and to tell you how he’d/she’d like the money.

Situation 7

Student 1. You would like to work in a restaurant. You’ve met your old friend Helen who works in a restaurant. Ask her:

● where the restaurant is located;

● sort of menu they offer;

● whether the restaurant is popular and why;

● why and when people reserve tables in advance;

● when the restaurant opens and closes;

● whether she has a break;

● whether the waiters work in shifts;

● when the morning shift begins;

● how many meals they serve a day.

Student 2 – Helen. I work in a restaurant in the city centre. We offer traditional Russian cuisine, so our restaurant is very popular with foreigners. It is always full and people usually reserve tables in advance for a special occasion party or for the weekend. Our restaurant opens at 10 o'clock and works till the last guest. I have a break from 3 p.m. to 4 p.m. but the restaurant continues working. I get up early, at 7 o'clock, and as I live far from the centre, I travel to work by underground. So it takes me an hour. The waiters work in shifts. The morning shift starts at 9. I usually work in the morning. We serve about 200 meals a day. By the evening I am usually very tired. So when I come home I just relax, chat on the phone, do some work about the house and go to bed at 11 o'clock.

Situation 8

Student 1. You’re going to London on the 3d of May for three nights. You’d like to book a double room with a bath in a hotel. And you’d like to reserve a table for two on Saturday evening.

Student 2 – a receptionist. Find out what kind of room the guest wants, how long he/she wants to stay and when he/she is going to arrive. You have to refuse because the hotel is fully booked at that period, but it’s possible to book two nice single rooms with shower next week. The rooms are on one floor. The guests can reserve tables beforehand, because weekends are busy days.

Situation 9

Your group has won a regional contest and has been awarded a trip. You (Student 1) and your friend (Student 2) are discussing a trip that everyone in the group would enjoy. You have to decide on one trip only.

Here is a list of options to discuss:

● a day in the European Disney Land near Paris;

● a week in Moscow;

● 10-day camping by a lake in Finland;

● 5 days at the seaside in Turkey.

Remember to discuss all the options, give good reasons and come to an agreement.

Situation 10

Student 1. Read this passage about emergency situations. Think about instructions on what to do in an accident.

The most important thing to remember is not to panic. You can’t help anyone if you don't keep calm and act quickly. You might even cause some damage.

Clearly, it’s very important to make sure that the victim isn’t in any further danger. It's essential to check that the victim is breathing; if he isn't, you may have to give the kiss-of-life.

It is essential that you don’t try to move the victim. If you do, you may cause him more injury.

Casualties can get cold very quickly; if you have a coat or a blanket, it should be used to cover the victim.

If the casualty is badly injured, he may have to have an operation, so he mustn’t be given anything to eat or drink.

Student 2. Read this passage about emergency situations. Think over the instructions on what to do in an accident.

If the accident is in a busy road, you must warn the traffic; otherwise, there may be another accident.

The police and the ambulance must be called as soon as possible; if you send someone else, it’s important that they know the exact details of the accident and the possible number of casualties.

If there is likely to be more danger, you must move the casualties quickly. But remember that the back and the neck could be injured, so these must be protected with a ‘collar’ of something stiff like a rolled-up newspaper.

If the victim is bleeding, you have to stop it as soon as possible.

In case there is any petrol lying around, make sure that no one smokes.

Now work together and discuss the instructions on what to do in an emergency. Put them in a suitable order.

Situation 11

Student 1 – a customer. Read this shopping catalogue quickly. Then choose suitable presents for two of your friends. You have only got £60 to spend. Discuss your choice with a shop assistant (Student 2).

A Flight Bag It takes everything you need for a week away, including two suits, but it's small enough to put under your airline seat. On the front there are two pockets—one for toiletries and the other for duty-free items. At the back there's a pocket for books, newspapers or business files. Made of top quality rayon and measuring 52 x 35 x 21 cms. Now available for just £26.95.

В Cassette Clock Radio At last you're not limited to waking up to the music that radio stations provide! Simply set the time you want to wake, select ‘cassette’, and the following morning you greet the day with your kind of music. There's also a three wave-band radio and electronic alarm. Reasonably priced at £37.95.

С Disc Camera Completely automatic. Pop in a disc and it winds it on for you. Look through the viewfinder, press the button, the film winds on again. If it's too dark—it automatically fires its built-in flash. Measures just 11 x 8.5 cms, is slim enough to fit into a shirt pocket, takes all disc films and comes complete with strong, smart carrying strap. All for £29.95.

D Cassette Player On the beach ... on the train ... on skis... on a bike, on a horse or on foot-it goes with you. It's smaller than the average paperback book and clips to your belt, or hangs from a shoulder strap. It weighs just 85 grams. If you have never experienced personal stereo, here's your opportunity to discover the magic of high quality personal sound. Headphones are included in the extraordinary price of £19.95.

Situation 12

You are planning a week in Great Britain with your friend, but you haven’t decided yet where to stay. Read the information and discuss all possible variants. Remember to discuss all the options, give good reasons and come to an agreement.

PLACES TO STAY

You can get information about places to stay and accommodation from the BTA (British Travel Agency). Many guidebooks have advice on this too. It’s wise to book accommodation in London before you come, especially at busy times like the summer.

If you arrive in London without anywhere to stay, you can use the Accommodation Service at the TICs at Heathrow and Victoria. Selfridges and Harrods can also provide such information and addresses to try. The most popular places are motels, hotels, hostels and bed and breakfast (B&B).

Hotels are much the same in all countries. They are the places to go if you are looking for comfort and extra services, though of course they’re the most expensive kind of accommodation. They often have more facilities for food than other places to stay, offering main meal and also snacks and room service.

Motels (also called motor hotels and motor inns) are hotels especially for drivers. Often they're near motorways or main roads, and there's always lots of parking space. Some have rooms like hotel entrance, a bathroom and a place to cook or make tea or coffee (self-catering).

Guesthouses are usually smaller and cheaper than hotels and are often pleasant and friendly. Apart from the bedrooms, there will be a dining room for meals and a living room that guests can use.

A popular place to stay is “B&B” — a private house or farm which takes a few guests. They are actually like guesthouses, but they're smaller and may give you the opportunity to meet some British people at home.

Inns are pubs with accommodation and meals, though these may be more like pub food than restaurant meals. Many inns are interesting old buildings which have been used for centuries by travellers, and they're often cheaper than hotels.
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