This program of the discipline “Management” establishes minimum requirements for student’s knowledge and skills and determines the content and the types of





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Seminar 5. The organizational structure.

The total amount of classroom work on the topic: 2 hours

Questions on the topic:

1. Illustrate your own examples of the idea of dividing organizations, both formal and informal.

Team work “Construct ideal organizational structure for the enterprise”.

Student’s presentation of essays.

Seminar 6. The control in the company

The number of hours of classroom - 2 hours

Questions on the topic:

1. Why managers should understand the process of organizational control?

2. Four phases of the control process

Forms and methods of training under section used educational technology: review of the case of "Control in organization".

Team work over the project

Seminar 7. Leadership in organization

The total amount of classroom work on the topic: 2 hours

Questions on the topic:

1. The essence of leadership and its value to the organization

2. Characteristics of effective leaders

3. The differences between the theories characteristics of leaders and behavioral theory of leadership

Forms and methods of training under section used educational technology:

business game " the managers roles". Exercises demonstrate to participants the effectiveness of cooperation, help them understand the role of the internal team discipline and the importance of the ability to hear each other. Also they give an opportunity to see and appreciate the role of the leader in the team.

Essay presentation of the student

Seminar 8. Management through motivation.

The total amount of classroom work on the topic: 2 hours

Questions on the topic:

1. Prove that differences in the structure of the needs of A. Maslow and F. Herzberg

2. Compare the theory of A. Maslow and McGregor. What they have in common and how they differ?

3. Can we consider the system of Japanese management best of ways of management of organizations? Please explain why.

4. The theory of "Z" supplements or replaces the theory of "X" and "Y".

Forms and methods of training under section used educational technology:

The case "staff Motivation".

Team work- developing of the motivation system for the enterprise.

8. Educational technology

While implementing the tasks of the discipline "Management" are used:

    • active and interactive forms of training;

    • analysis of case studies;

    • role games;

    • business games;

    • round tables;

    • psychological trainings;

    • analysis of practical tasks and case studies.

The main form of training - lectures and practical classes. In addition, it is assumed independent work of students on the development of theoretical material.

8.1. Recommendations to the teacher

Recommendations for training methods and forms of independent work of students and the development of tasks for independent work

Independent work of students at studying the discipline includes:

  • preparation of reports for the seminars on the topic;

  • preparation of practical work on major issues of discipline;

  • preparation to the theoretical surveys on terminology;

  • preparation to the tests on basic subjects;

  • preparing for the exam, set-off.

Preparation to the theoretical surveys and test surveys on topics discipline "Management" promotes quality learning of theoretical material and the ability to operate the special economic terms in this field of activity.

Methods and ways of lecture materials presentation

Each lecture on the subject "Management:" has a clear structure and logic of disclosure consistently stated issues (conceptual line lectures);

• has finished certain topics (issues), the close connection with the previous material;

• based and contains of sufficient number convincing examples, facts, reasoning, to have a clearly defined relationship with practice;

• reveals contradictions and show the ways of their solution, as well as denots before the students questions;

• has the logical argument and calls the students interest for independent work;

• development forecasts of the subjects for the coming years;

• reflects methodological processing of the material (highlighting main ideas and provisions, underline conclusions, repeating them in different wording);

• uses audiovisual materials;

• sets out clear and plain language, contains the explanation of all newly introduced terminology and concepts;
The structure of the lectures

Lectures are intended to interpret and synthesis of discipline complex sections that covers mainly on the problem.

Academic lecture has a clear structure and consists of three parts: introduction, summary and conclusions.

The lection is designed to interest and configure the audience, to inform, what is the subject of the lecture and its relevance, the main idea of the problem.

Summary - the main part of the lecture, in which is realized the scientific content of the text, put all Central issues, is the whole system of evidence using the most appropriate teaching methods. All evidence and explanations aimed at achieving the set goals, the disclosure of basic ideas, content and scientific conclusions. Each academic question ends with a summary, logically lead students to the next question lectures.

The conclusion summarizes a concise formulation of the basic ideas of lectures, logically conclude it as a whole.

This lecture course is fully defines the content of practical training, calculation and graphic works, abstract and independent work of students in the discipline.
Instruction for planning and organization of time necessary to study a discipline
Independent work is intended to familiarize the student with specific chapters of the course recommended by the teacher materials and training for individual assignments for the course.

Correct organization of self-training, systematic, appropriate scheduling of working time allows students to gain skills in learning, study and systematize the acquired knowledge in the learning process, to ensure a high level of achievement in learning.

Planning time studying in the discipline is recommended to incite in the beginning of the semester, when he receives from the teacher prescribed hours for the discipline (including classroom, practical and independent work).

The plan of independent work preparation should be made according to the curriculum of the subject "strategy of management: Strategic management in the hospitality industry and tourism", which specifies the number of hours allocated to each topic. The distribution of hours depends on the complexity of the subject, the availability of educational materials on the topic. A number of topics can be wholly attributed to independent work, others can contain a minimum of independent work or not to include it at all. Some topics may be forwarded for self-study.

The essence of independent work of students is determined by features of meeting its educational objectives. Thus, independent work and time planning includes the following stages:

• drawing up plan of independent work of a student in the discipline with regard to regulatory complexity and time budget;

• development of problem points in the discipline for independent work;

• consultations on the implementation of tasks.
Description of the student’s steps /"scenario of discipline study".
The plan of studying the discipline provides for the following types of training:

• lections,

• independent work,

• consultations,

• practical work and seminars

• control work

• essay

• final exam
Independent work involves the consolidation of the lecture material at home and the knowledge supplementation by supplementary literature, textbooks, and materials from periodicals on the subject of the course "Management”.

As the material of the case can be brought data from companies, or company information, published in mass media, or through the use of Internet resources.

Consultations are held with students at occurrence of questions on various topics of the discipline “Management”;

Practical work and seminars are used to secure the lecture material, the learning of the course "Management" and admitted to the exam;

Report on seminar training course “Management” must be done to improve the skills of study discipline and the implementation of the knowledge in practice.

Control involves the examination throughout the course of the discipline “Management” in order to check and evaluate the students’ knowledge.
Recommendations about the usage of educational materials in methodical complex
Documents, that can be classified as "for student review" are:

• training program on discipline;

• questions for the exam;

• a list of topics abstract works;

• training manual in the discipline;

• recommendations.
Additionally, in a program "Management" presents the list of recommended literature: primary and secondary, taking into account the specifics of the discipline.
Explanations about homework

1. The purpose of homework

Homework may be issued on each seminar lesson and are aimed at:

• repetition and combining of theoretical questions of the course " Management";

• expansion and deepening of theoretical knowledge of students;

• combining of theoretical questions by solving practical problems;

• consolidating the basic methods of solving practical tasks;

• mastering by the students a deeper and contingency situations encountered in practice.
2. Requirements to students with homework

For successful homework, students should:

• detail and carefully examine the current theoretical material taught in a lecture course;

• carefully worked out the material from all seminar lessons;

• study and analyze the relevant educational and methodological literature and manuals;

• study and work over additional issues and topics suggested by the lecturer or by teacher who conducts seminar lessons;
9. Tools for current monitoring and certification of the student

9.1. Subjects of the current student’s control

9.1.1 Requirements for essays

Complex skills and knowledge that are acquired in the process of discipline studying includes the following main elements:
1. Theoretical knowledge, which include:

the content of the basic concepts used in the discipline ;

patterns of management as a complex of technological and socio - economic systems;

the use of different methods of the economic situation analysis;

the system of planning and management of enterprise activity;

the main factors of internal and external organizational environment

the system of management control in the company;
2. Practical skills, including:

application of the obtained knowledge for solving practical tasks facing the company;

self-analysis and evaluation of processes and phenomena in the external and internal environment of the enterprise;

assessment of the economic and social environment, the implementation of management instruments at the enterprise practice;
3.The skills, knowledge and abilities in preparation and presentation of research and analytical work.

Requirements to the content and style of essay

The content of the essay

The content of the essay should reflect:

  • the relevance of the chosen theme;

  • the knowledge of the modern state of the problem;

  • the use of known results and facts;

  • the completeness of references, references to the work of leading researchers involved in this issue;

  • the facts confirming scientific or practical importance of the issue at present.

The structure of work

Title page (on the title page must be specified the name of the author, name of the educational institution, the topic of the essay, name of the supervisor).

Table of contents (it consistently sets out the name of the points of the essay which pages, which begins with each item).

Introduction (formulated the essence of the research problem, the selection of topics is determined by its significance and relevance, indicate the purpose and objectives of the report gives an analysis of references).

The main part contains topics that will detail a particular problem or one of its sides are theoretical discussion, conclusions of the author of the work, research on the issue; necessarily to indicate the links of sources

Conclusion (conclusions are summed up or given generalized conclusion on the research topic, recommendations).

The list of used sources is the list of: books, texts, journals, monographs.

Assessment of the work

1. Knowledge and skills at the level of the standard requirements of a particular discipline: knowledge of the actual material assimilation of general ideas, concepts, ideas.

2. Achievement of the goals and objectives of the study (novelty and relevance delivered in abstract problems, the correctness of the formulation of goals, objectives of the research, using the correct methods of problem solving and implementation goals; compliance of the conclusions of the task, the objectives, the credibility of the conclusions).

3. The degree of validity of the arguments and generalizations (the fullness, depth, comprehensive disclosure topics, logic and consistency of the material, the correctness of the arguments and evidence, the nature and reliability of examples, illustrations, vision of the author, the ability to generalize).

4. The quality and value of the obtained results (the degree of completion refereed research, controversy or the validity of the conclusions).

5. Using literary sources.

6. The culture of writing material.

7. Culture of materials design work.

8. Additional criteria may include, for example: timeliness of delivery, the interest of the author of the essay, etc.

The discipline provides a control work. Preparation of reports and performances of students in the framework of the course. To prepare the presentation of the report the student must be acquainted with the literature on the topic, to analyze statistical data, to form a common vision of all the work and on the basis of experience and an additional amount of knowledge to shape the content of the work. The report must detail and carefully studied, to form a general understanding of the logic of a material on the protection or performance.

By given the above evaluation criteria summary, the teacher evaluates this type of work on the 10-point system.

Time of student’s work in the preparation of the essay can be distributed in the following way:

• Selection of the necessary sources of literature on catalogue;

• The study of literature;

• Preparation of the list of references in accordance with the requirements of design works;

• The formation of the structure with a brief summary of the issues addressed in each section;

• The process of writing of the essay;

• The formation process of the essay (the location of the text, contents, references to primary sources and statistical information, pages indication and others);

• Study of the finished work, reading material, forming brief abstracts for preparation of the defense or speech with presentation.

Control of works is carried out as follows:

• Consultations of the teacher on the work formation depending on the selected topics, list of literature, statistical materials;

• Monitoring the stages of work according to a given time;

• Inspection of finished work, creating a list of comments that are subject to correction or improvement;

• Protection of the essay;

• Evaluation of work by the teacher.

Principles of organization of educational process:

• the choice of methods based on the changing conditions of the external and internal environment;

• combining several methods in order to increase the efficiency of the training process;

• active participation of students in the educational process;

• carrying out of a practical training, allowing to obtain the stable skills to solve social-economic problems of enterprises;

• give examples of studies applications in practical situations.

9.1.2 The proposed themes of referat for the part 2 of the course

1. Effective methods of enterprise management in conditions of economic crisis.

2. The role of charisma in the management of the enterprise by the example of several enterprises.

3. Conflict and stress in the organization and methods of their solution.

4. Evaluation of the motivation results.

5. The system of control in Japanese, American and Russian enterprises: similarities and differences.

6. Evaluation of major adaptive organizational structures: a comparative perspective.

7. Methods of improving the product quality in the enterprise thought the system of motivation.

8. Senior executives: the distinctive features for the domestic and foreign leaders.

9. Legal and social responsibility of Manager.

10. Types of enterprises and the particularities of their managing.

11. Strategic planning and mission of the organization. Interdependence and influence on strategic planning.

12. The principle of power delegation in dependence oforganization’s type

13. Methods of impact on workers: positive and negative sides.

14. The analysis of labour legislation: rights and obligations of employees, procedures for conflict resolution between the employee and the company.

15. The principles of effective management in the enterprise by the example ofwell known Russian companies.

16. Cross-country analysis of competition in the industry on the example 2-3 enterprises of the same industry or 2-3 countries.

17. The system of motivation development on the example of Russian or foreign companies

18. Comparative analysis of the enterprise’s leader strategies on the example of Russian and foreign companies

19. Mission and goals of Russian companies and foreign companies.

20. Problems of adaptation of new employees in large organizations

21. Analysis of contemporary trends of application of competitive worker selection for positions in the management system.

22. Modern approaches to organizations teams creation on the principle of "command".

23. Analysis of the competition impact to the laborefficiency and to the personnel development

24. Managerial relationships with creative, talented people in the organization.

25. Problems and prospects of women in senior management positions.

26. Development forecast of the future organizations: the office at home; information management by distance communication; Internet technologies, etc.

27. The organization of the future: the virtual Corporation.

28. The role of intellectual capital in modern organizations.

Note:

1. Desirable essay’s topics offered by students.

2. The requirement to themes of essay: subjects must not copy lectures, include the collection and analysis of statistical material, work on the base of legislation.

9.1.3 Examples of control work questions

1. The relationship between the strategic plan and other managerial decisions:

  1. do not exist, as strategic planning is the prerogative of the senior management

  2. there is, as all subsequent decisions should contribute to achieving the goal

  3. yes and no, it depends on the personality of the Manager

  1. G) theoretically - Yes, in practice, no

2. School of human relations comes from the following postulate : "the success of the organization is ... "

  1. the work of a Manager

  2. labor organization for the workers

  3. relations between managers and workers

  4. all mentioned above

3. The goals of the organization should be ...

  1. as General as possible, then it is easier to report on their implementation

  2. close to each other as possible, then it is easier to control

  3. specific, measurable and cross-supported

  4. as long as they did not contradict each other

4. A great contribution to the development of the ideas of the classical school brought ...

  1. P. Drucker and P. Waterman

  1. B) D. McGregor, and M. Follett

  2. Gantt and F. Gilbert

  3. L. Urvich and D. Mooney

5. Theory distinguishes three types of control

  1. universal, selective, private

  2. preliminary, current and final

  3. linear functional, staff

  1. G) on the basis of norms, standards, regulations

6. The author of the substantive theories of motivation

  1. G. Ford

  2. A. Fayol

  3. F. Herzberg

7. The true expression

  1. implementation of the function of motivation does not cause special problems, because it may be based on the model provisions on bonuses

  2. the function of motivation is poorly connected with the other functions of the management cycle, as it is aimed at employee and not on the process

  1. In) function of motivation is closely connected with other management functions, as part of the integrated management cycle

  2. G) the allocation function of motivation of scientific method which allows to better understand the actions of the head, speak about its relationship with other functions pointless

  3. E) the function of motivation is closely connected with other functions of the management cycle, as the management process is implemented through people

8. Dysfunctional conflict is ...

  1. the conflict situation

  2. conflict, accompanied by increase of efficiency of organization

  3. the conflict, accompanied by decreasing the effectiveness of the organization

9. The strengths and weaknesses of the organization need to ...

  1. better understand what is happening

  2. to proper technologies planning

  3. to implement the effective planning

10. Information on the object of consideration under the process approach

  1. everything changes: organizational environment, organization, management tasks

  2. macro environment changing: it is the reason why the organization must change firstly

  3. no changes: control is a process undertaken in any organization according to the General scheme

  4. any management problem can be formalized and presented in the form of a model, it helps to manage correctly

9.2. Themes for the current and final control

9.2.1 Questions to prepare for the test/exam

1. The main characteristics of the organization.

2. Management as a profession. The division of labour in the management.

3. The concept of management decisions.

4. The basic schools of management thought: the evolution of ideas.

5. The scientific school of management: basic concepts and controversies.

6. The principles of scientific management F. Taylor.

7. Administrative school: the main ideas and authors.

8. School of human relations: stages and main ideas.

9. Experiments E. Mayo.

10. The development of management theory in the 1950s and 1970s years.

11. System approach in management.

12. Situational approach in management.

13. The concept of "scientific discipline of management P. Drucker.

14. Comparative studies U. Ouchi. Company type Z.

15. Particularities in management in Italy, Greece, Egypt

16. External environment: levels and the basic variables.

17. Environmental specifics of modern business.

18. Mission and goals of the organization.

19. The concept of “theory of business” P. Drucker.

20. The concept of the SWOT analysis.

21. The concept of corporate, competition and functional strategies.

22. The basic process of development strategies of the firm: the BCG matrix

23. The concept of the five forces of sectoral competition M. Porter.

24. Typology of organizational structures: comparison of governance mechanisms.

25. Functional organizational structure.

26. Divisional organizational structure.

27. Varieties divisional structure.

28. Matrix organizational structure.

29. Outsourcing

30. The concept of business processes and the purpose of reengineering.

31. The concept of the life cycle of the organization of L. Greiner.

32. Forms of power. Management and leadership.

33. The evolution of theories of leadership.

34. Theory of leadership D. McGregor.

35. Situational approaches to the study of leadership

36. Motivation: basic concepts.

37. Content theories of motivation.

38. Theory of motivation A. Maslow.

39. Theory of motivation F. Herzberg.

40. Procedural theories of motivation.

41. Theory of motivation Century Bruma.

42. Theory of justice and practical aspects of its application.

43. The concept of the compensation package.

44. Features of motivation of top managers.

45. The “ideal enterprise” according to M. Weber

46. Matrix BCG, MacKeansy -its relation and particularities

47. Tree od goals , tree of decision making

48. Management levels in the enterprises and the goals constriction according to level

49. The main elements of communication process in organization

50. Modern theories of motivation

9.2.2 Examples of questions pass/exam

1. Management does not include:

  1. socio-psychological methods;

  2. administrative methods;

  3. formal methods;

  4. economic methods.

2. The advantages of decentralization are:

  1. strengthening the control and coordination of the specialized subdivisions of the enterprise;

  2. imbalance in the growth of the company's departments;

  3. the ability to effectively manage a large organization;

  4. the possibility of using the experience and knowledge of the Central administrative apparatus.

3. Content theories of motivation is based on the analysis of...

  1. preferences in personnel development;

  2. human needs;

  3. reasons why people join the organization;

  4. organization’sstatus or the desired result it development

4. The author of the theory of "X" and "Y"

  1. Rensis Of Likert

  2. Douglas McGregor

  3. Paul Hersi

  1. G. Robert House

5. The authority is ...

  1. the right of any Manager to decide for others

  2. the right to use the resources of the organization to solve specific tasks

  3. generalizing term used to denote the functions of the head

  4. the ability to dispose of other people

6. The incident may occur without conflict situation

  1. Yes

  2. no

7. Functional conflict is ...

  1. conflict situation

  2. conflict, accompanied by increase of efficiency of activity of the organization

  3. incident

  4. conflict, accompanied by a decrease of activity efficiency of the organization

8. The mission is needed for ...

  1. the broad use in the process of advertising

  2. in order to be better than others in modern society

  3. to facilitatea contact with those who use goods and services of the organization and provides its resources

  4. Understanding by employees of the organization and its contractors overall objective of the organization, lying in the external environment

9. Scientific school is premised on the following postulate: "the success of the organization is..."

  1. the work of a Manager

  2. organization of worker’s labor

  3. relations between managers and workers

  4. all mentioned above

10. Methodical and informational support of the discipline

10.1 Basic textbooks

  1. Кравченко, А. И. История менеджмента. Учебное пособие для вузов [Электронный ресурс] / А. И. Кравченко. - М.: «Академический проект», 2009. - 560 с. - 978-5-8291-1105-2. Режим доступа: http://www.biblioclub.ru/index.php?page=book&id=210268

  2. Дафт Р. Менеджмент. 8-е изд. – СПб.: Питер, 2009. 800 с.

  3. Виханский О.С., Наумов А.И. Менеджмент. 5-изд. М.,  Магистр. 2010. 528 с.
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